Shipping & Refund Policy

Real K2 Dispensary’s Delivery Guidelines & Return Procedures
🚚

Shipping Information

⚡
Overnight Delivery
USA Only: 24-hour delivery
Cut-off: 3 PM EST
Guarantee: Next business day
🇺🇸
Standard Shipping
USA & Canada: 2 business days
Processing: 24 hours
Tracking: Provided
🌍
International Shipping
Worldwide: 3-5 business days
Customs: Customer responsibility
Packaging: Discreet & secure

📦 Shipping Details & Terms

• Processing Time: All orders are processed within 24 hours of payment confirmation.
• Delivery Times: Estimated delivery times begin after processing is complete.
• Tracking Information: Tracking numbers are provided for all shipments.
• Customs & Duties: International customers are responsible for any customs fees.
• Address Accuracy: Ensure shipping address is correct. Not responsible for misdelivery due to incorrect addresses.
🔄

Refund & Return Policy

✅
Eligible for Refund
• Damaged during transit
• Incorrect item received
• Package never delivered
• Quality issues
❌
Not Eligible
• Change of mind
• Incorrect address provided
• Opened/sealed broken
• Customs seizures
⏱️
Refund Timeline
Claim: Within 7 days
Review: 2-3 business days
Processing: 5-10 business days
Method: Original payment

📋 Refund Process Steps

1
Contact Support
Notify us within 7 days of delivery with order details and issue description.
2
Provide Evidence
Submit photos/videos showing the issue for verification.
3
Approval & Resolution
We’ll review within 2-3 business days and provide resolution options.
4
Refund Processing
Approved refunds processed within 5-10 business days to original payment method.

🔄 Replacement Policy

• Option Available: In most cases, we prefer to offer product replacements rather than refunds.
• Shipping Cost: Free replacement shipping for verified damaged/incorrect items.
• Expedited Service: Replacement orders receive priority processing and shipping.
• Discretion: All replacements shipped with the same discreet packaging standards.

⚠️ Important Policy Notes

• Contact Requirement: All refund/replacement requests MUST be initiated through official channels only.
• Evidence Required: Claims without proper evidence cannot be processed.
• Time Sensitivity: Claims must be submitted within 7 days of delivery confirmation.
• International Considerations: Customs seizures or import issues are the customer’s responsibility.
• Discreet Shipping: We are not responsible for package acceptance issues at delivery locations.
📞
Need Assistance?
Contact our support team for shipping inquiries, delivery issues, or refund requests.
📱 Contact Support Team
Telegram: t.me/licensedgt | Response Time: 2-12 hours
Last Updated: 2020 | Syrup Vendors reserves the right to modify policies at any time.